We are looking for a Sales Associate to join our team in the heart of East Hampton.
Competencies:
· Natural Eye for Style
· Customer Focused
· Team Player
· Organized, proactive
Responsibilities:
· Customer Service: Deliver a warm, welcoming experience to every guest. Provide personalized styling and product recommendations.
· Sales: Meet personal and store sales goals by ensuring every guest receives exceptional customer service. Establish returning client base by developing and maintaining relationships.
· Product Knowledge: Utilize company selling tools and seasonal guides. Communicate effectively to guests about the brand and product.
· Payment Processing: Offer seamless shopping experience by effectively operating Shopify to process payments, and handle returns or refunds.
· Store Maintenance: Maintain a clean and organized front and back of the house. Ensure the sales floor reflects the vibe of the brand at all times
· Inventory: Proactively assist with inventory management tasks, such as receiving shipments and conducting stock counts.
· Promotions: Clearly communicate promotions, new products, and loyalty programs to guests
· Problem Resolution: Handle customer complaints and resolve issues gracefully
Requirements:
· Previous sales experienced preferred but not required
· Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
· Continuous standing and walking; ability to move around all store areas and be accessible to customers
· Ability to occasionally climb ladders as needed
· Ability to work daily with telephone, POS and computer equipment
· Ability to work a flexible schedule including days, nights, weekends, and holidays
