Responsibilities include, but not limited to:
- Offer general consultation for people who are working or studying in the lab
- Provide instruction to all lab users on proper use of equipment and ensure all lab equipment is properly cared for
- Monitor files and programs that are downloaded onto the computers to make sure spyware, malware and other dangerous programs are not downloaded
- Supply reference materials to help users learn how to use particular programs
- Maintain inventory of supplies, place orders and keep records of maintenance activities
- Change toner in printers, add paper and otherwise ensure proper functioning of all printers in the lab
- Set up and shut down the lab according to work hours
- Consult Department Head on more difficult issues
Required Qualifications and skills:
- Must have the ability to effectively provide instruction to lab users
- Knowledge of how to operate, maintain and care for printers, projectors, scanners, speakers and other equipment used in conjunction with computers
- Ability to learn and teach emerging technologies including the 3D Printer, Cricut and more
- Must have excellent communication skills
- Must have excellent reading comprehension skills
- Must have strong organizational skills as well as effective time management abilities
- Must be a team player
- Must have excellent troubleshooting skills
- Must be detail oriented
- Must have excellent interpersonal skills
- Must be able to lift heavy objects like computer monitors printers, hard drives
